Frequently Asked Questions

• Do I have to enter credit card details to register?
• What if I have reached my 1,000 free conversation limit in a month?
• What is the difference between WhatsApp Business App and WhatsApp Business API?
• Can we use my number on WhatsApp which is registered on WhatsApp Business API?
• Can we add multiple support agents?
• Can an agent set its status to offline?
• Can a customer can initiate a chat with us?
• Can we initiate a chat with customer?
• Can we call on the number registered on WhatsApp Business API?
• How agents can set their status to offline?
• Can users send images, vidoes and audio messages?
• How to delete my Guftu account permanently?